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We understand the challenges that Excess and Surplus (E&S) carriers face when handling policy-related information and documents. Relying on paper-based communications and manual data entry is not only a drain on resources; MGAs and retail agencies expect the same efficiencies in digital data transfer for all of their business, regardless of the source.

Our solutions are designed to help you deliver policy-related information and documents safely and securely to any agency management system in real time. This eliminates time wasted manually managing paperwork and provides a faster and more familiar digital experience that agents already enjoy with standard/admitted carriers.

Key Benefits

  • Simplify information exchange

    Eliminate time and expense managing multiple connectivity solutions. Stay organized and ensure agency partners and internal teams can access updated policy information and documents in real time.

  • Reduce customer service requests

    Spend less time processing individual, one-off agent requests via phone and email and less money on printing and mailing paperwork. Reallocate time to higher-value tasks with faster and easier digitally available information for agents.

  • Reduce Errors and Omissions

    Maximize data accuracy and minimize exposure by digitally sending policy data and documents into agency management systems instead of manually extracting and sharing information based on requests.


What the Numbers Say

  • 86%

    of agents place more business with distribution channels that provide digital connectivity.

    Source: Ivans Connectivity Survey

  • $73

    billion in premium was written for E&S in 2023, a 14.6% increase from 2022, when premiums grew by over 24%.

    Source: Wholesale & Specialty Insurance Association (WSIA)

  • 72%

    of MGA executives surveyed are investing in tech that “improves the customer experience for their agents/brokers.”

    Source: ReSource Pro


Top O' Michigan

eDocs & Messages download via Ivans® automates daily workflows by delivering policy-related information, such as notifications and document attachments, from carriers directly into their agency management system.

See Customer Story

Ready to Learn More?

Ivans is ready to provide your business the advanced insurance software and solutions to digitally distribute and service products in new ways.