Chief Operating Officer
Bob Bardwell, Chief Operating Officer, leads Ivans day-to-day operational functions of the business. Prior, he served as vice president of Strategic Initiatives at Applied where he was responsible for supporting the international growth of the business. Bardwell also previously led SMS Assist’s commercial vertical as senior vice president and general manager of operations, as well as held strategic leadership roles at Rackspace.
Cal Durland, CPCU
Director of Customer Success
Cal Durland, Director of Customer Success at Ivans, has spent her career ensuring the insurance industry provides a good experience for all. In her current role, she manages the Agency Customer Success team, comprised of individuals dedicated to assisting independent agencies.
VP of Marketing for Ivans
Christen Kelley leads Ivans' overall marketing strategy. She brings more than a decade of insurance technology experience to her role. Kelley holds a master's degree in Communication and Information Technology from Bay Path College, and a bachelor's in Business Administration from Bryant University.
Product Marketing Manager
Dara Bradley is the Product Marketing Manager for Ivans. She brings over a decade of insurance technology experience to her role. She holds a bachelor's degree in business and economics from Lafayette College in Easton, PA.
Director, Product Management
Heather Prabish is a Director of Product Management at Ivans. Heather is passionate about delivering products that exceed user expectations and foster customer loyalty. She knows the key to developing great products is understanding customers' pain points. By deeply listening to customers and blending her years of experience helping companies transform their workflow with automation technologies, Heather helps to continually build and innovate products in the Ivans portfolio.
VP, Product Management
Kathy Hrach, VP of Product Management at Ivans, focuses on enhancing connectivity for carriers and agencies. She has spent her career helping automate manual processes and drive efficiency through technology.
Partner at Strategy Meets Action, a ReSource Pro company
Mark Breading is a partner at Strategy Meets Action, a ReSource Pro company. He is known for his insights on the future of the insurance industry and innovative uses of technology. Before joining SMA in 2009, Mark spent 25 years with IBM in roles including the Global Insurance Strategist and Director of Global Financial Services Executive Conferences in addition to leadership roles in consulting and marketing. Mark co-developed IBM’s Account Based Marketing program and led the global project office to implement ABM across all industry verticals worldwide.
Director of Product Management
Mark Harrison is Director of Product Management at Ivans, where he has worked since 2017. Previously, he worked at an independent agency and has more than 15 years of insurtech experience.
Co-Head, Ivans Innovation Lab
Mike Albert, is the co-founder of Insurtech Boston and Ask Kodiak (acquired in 2021 by Ivans), along with Allan Egbert. Mike and Allan currently co-lead the Ivans Innovation Lab to innovate and improve on new technology for the industry.
Chief Technology Officer
Pat Forgione, chief technology officer at Ivans, leads the overall technology strategy and implementation functions. Before his role at Ivans, he served as vice president of Platform Development at Applied. Forgione also served as chief technology officer of TechCanary where he led the development of the industry’s leading management system built on Salesforce.com. He has previously founded and led several startups, including Lendful and Thinking Capital.
Chief Executive Officer
Reid Holzworth, Chief Executive Officer, leads Ivans' strategic direction. He is a prominent insurance industry leader with extensive insurance experience in both broker and insurer distribution environments. Holzworth was the founder and CEO of TechCanary, an InsurTech leader that Applied Systems acquired in 2019. TechCanary built an innovative set of insurance solutions on the Salesforce platform to create choice and flexibility for agencies who prefer Salesforce.com, which has since been incorporated in Applied's portfolio under the name Applied Epic for Salesforce. Holzworth's extensive industry experience, innovation-first mindset and commitment to simple, valuable customer experiences will be hallmarks of his leadership of Ivans and the expansion of its compelling innovation strategy.
Director of Partnerships
As director of partnerships, Robert has overall accountability for the management, development and relationship management with Ivans’ key strategic partners. He has spent the majority of his career in the insurance industry and had held a variety of roles in operations, product management and sales.
Saima Shaukat, Chief Revenue Officer, leads Ivans' sales and services functions and is instrumental in Ivans’ go-to-market strategy. Saima brings more than 21 years of SaaS sales and marketing experience, with a proven track record of scaling revenue strategies. She also brings deep domain expertise from her roles as TechCanary’s Chief Revenue Officer (CRO) and Salesforce’s General Manager and Vice-President of Financial Services.
Director of Customer Success
Taira Mandy is the Director of Customer Success at Ivans. Taira’s team helps carriers better meet their goals while using Ivans products and services. Prior to her current role, Taira managed customer success for the Ask Kodiak platform. In addition, she has direct experience working in product management for a P&C carrier.
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